3.1 OUR CONTRACT WITH YOU

(a) Application: This refers to any application you make to Us through Our Website to participate in any service being facilitated by Us.

(b) Graduates: You may only submit an application if you are a British citizen, who has graduated from an overseas medical school (outside of the UK) and who is at least 18 years old.

(c) Businesses: If you are not a graduate, as described above, you must contact us in advance to confirm you have the authority to make an application on whose behalf you use Our Website.

 

3.2 HOW THE CONTRACT IS FORMED BETWEEN YOU AND US

The following conditions need to be met in full before a binding contract is created between you and Us:

(a) A valid application: By submitting a LinkMedics International Limited Placement Application and/or Induction Programme Application via Our Website you are entering into a contract with Us under which we will provide services subject to these Terms and Conditions.

(b) Contract;

(i) You contract is governed by and shall be construed in accordance with the laws of England and Wales.

(ii) All disputes arising out of or in connection with your contract shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

(c) Amendment of application errors: Our Application process allows you to check and amend errors before submitting your Application to Us. Please take the time to read and check your Application before submitting. If you need to amend your Application after it has been submitted, if will be necessary to contact Our Admissions Team on admissions@thelinkmedics.com. If you receive written confirmation from Our Admissions Team that your amendments have been approved you will be able to continue with your Application. If your Application cannot be changed it will be cancelled and subject to loss of the Application Fee (see clause 3.3).

(d) Payment: During the Application process you will be asked to complete your payment details to pay the cost of the Application Fee (see clause 3.3).  You must complete all fields that are marked as compulsory. Further payment of Induction Programme Fee will be payable to Us by Bank Transfer. Please note that we collect and store your Personal Information using an encrypted and secure payment mechanism. We only use your Personal Information in accordance with Our Privacy Policy.

(e) Your Application;

(i) Acknowledgement we received your Application: After submitting an Application via Our website We will send you an Application acknowledgement by email confirming that we have received your Application and Application Fee. It is your responsibility to check the Application acknowledgement details and advise Us of any errors or omissions as soon as possible and in any event within 2 (two) days of receipt of the Application acknowledgement. Completion of the online check-out process and Our email acknowledging receipt are not an indication of your application being successfully, only that we have received it.

(ii) Successful Application: If your Application is successful you will be contacted via email. Our Admissions Team will then assist you further. Only successful applicants will be contacted.

(iii) Unsuccessful Application: Due to the high number of applicants only those who are successful will be contacted. If you do not hear from Us after the initial acknowledgment we received your Application you must assume you have been unsuccessful.

(iii) We are not obligated to provide any reasoning as to why your application was not successful or any details on the number of successful applicants and/or number of doctors mentoring.

 

3.3 YOUR APPLICATION FEE AND INDUCTION PROGRAMME FEE

LinkMedics charge an initial application fee to process your application.

(a) There is a non-refundable Application Fee of £25 (Twenty-Five Pounds) to process your application

(i) There is a further Induction Programme Fee that will be made clear to you in Writing, which is payable to Us by Bank Transfer;

(b) If your payment(s) are not accepted your Application and/or Induction Programme will also not be accepted.

(c) Non acceptance of your Application and/or Induction Programme could be due to any one or more of the following reasons:

(i) your payment in respect of the Application is not authorised by your card issuer or is otherwise rejected/not accepted; or

(ii) you fail Our Fraud or credit checks.

(d) Security of your Payment: We will take all reasonable care, in so far as it is in Our power to do so, to keep the details of your Application and payment secure. However, unless We are negligent, We cannot be held liable for any loss you may suffer if a person who is not authorised by you or Us accesses the data you provide when accessing or completing an Application from the Website.

 

3.4 TERMINATION OF YOUR APPLICATION AND/OR PLACEMENT (INDUCTION) AND AMENDMENTS

(a) Our right to cancel an application

(i) If the Application Fee is not received We will terminate your application.

(ii) We reserve the right to terminate any application at any time on grounds We see fit. The Application Fee is non-refundable. We will provide written consent if your application is terminated.

(B) Our right to terminate your placement

(i) We have the right to terminate your placement on any ground we see fit;

(ii) In very rare occasional circumstances, we may need to cancel placements. In such cases, we will inform you not less than 3 weeks (21 days) before your placement start date and refund your Application Fee and Induction Programme Fee that you have paid to us. This will be the full extent of our liability and we will not accept responsibility for other costs you may incur, such as flight tickets or other related expenses.

(iv) If cancellation occurs due to circumstances beyond our control, including security threats, terrorist activity, political instability or natural disasters, we will not be liable to refund any fees paid to us. We will, however, do our best to offer a similar placement or a different location. You will be responsible for any costs incurred in changing to this destination, including changes to flights.

(v) Our placement partners/mentors have the right to terminate your Placement on any ground that they see fit. In this case, no refund of any fee will be provided and we will inform you not less than 3 weeks before your placement start date.

Written confirmation will be provided no less than 3 week(s) before the agreed upon start date of your placement. Please keep in mind that a reason for termination of either the application or placement does not need to be provided.

(c) Your right to cancel an application: You can terminate your own application at any given time. If your application is successful and you subsequently cancel for any reason, you will be charged a fee as follows as we already began to process your placement:

(i) cancellation within 3 days of sending your application: No fee.

(ii) cancellation after 3 days of sending your application: Additional Application Fee.

(iii) cancellation after your application has been accepted: Fee of £50.

(d) your right to cancel your placement: You can terminate your placement at any given time. The penalties of cancellation are as follows:

(iii) cancellation up to 1 month of agreed start date: Fee of £100 + 50% of Induction Programme Fee

(iv) cancellation with less than 1 month until agreed upon start date: Fee £150 + 100% of Induction Programme Fee

(v) consideration may be made for medical reasons for cancellation, in which a full refund on any fee paid to us may be considered

To cancel an application or placement you must provide Us with a Written proposal and gain Written consent from Our Team.

(e) To make any administrative changes to your Application you must inform Us within one week of submitting your Application. There is an administrative charge of £25 for any changes to be made.

(i) Due to the extremely high number of applicants, changes to your Placement Start Date, Speciality or Hospital are all subject to availability and are likely to not be accepted

LinkMedics and/or Our hospital partners and/or Our mentors are not obligated to provide a reason as to why your placement has been cancelled.

 

3.5 HOW TO PAY YOUR APPLICATION FEE AND INDUCTION PROGRAMME FEE

(a) Payment method: All applications must be paid for using a UK registered credit / debit card. We offer various ways for you to pay online including Visa, MasterCard and Maestro payment cards and PayPal:

(i) We do not accept cheques or some other internet payments.

(ii) We may accept bank transfers on some occasion but you will need to gain written consent from Us.

(b) When your payment is taken: During the checkout process, all credit / debit card payments are subject to authorisation by your card issuer. We take payment when your Application is submitted.

(c) Your Induction Programme Fee must be paid in full 14 days before the agreed upon start date

(i) Your Induction Programme fee is payable by Bank Transfer to LinkMedics

 

3.6 YOUR CLINICAL PLACEMENT / INDUCTION PROGRAMME

(a)  We will provide you with a Hospital, General Practice or Dental Practice learning Placement as described to you and chosen on your Application program on Our Website (https://www.thelinkmedics.com)

(b) This Placement will include appropriate professional supervision and mentoring.

(c) We are not liable for your safety, any damage loss and/or malpractice whilst you present on your Placement.

(d) You, as the student, are responsible for your actions and must adhere to the Code of Conduct which you are made aware of before starting your Placement.

 

3.7 ACCOMMODATION AND FLIGHTS

(a) We will not provide you with accommodation or flights. Our Team will be able to help to find the best deals limited to your budget.

(b) We are not responsible for delayed, missed or cancelled flights and accommodations, nor are we responsible for any transfers to and from the airport.

(c) If your application is successful you will be made aware of any subsequent discounted accommodation we may be able to offer to you on behalf of the placement provider. For example Doctors Hospital Accommodation.

(d) As an organisation We will do Our best to help find the best value of flights and accommodation.

 

3.8 COMPETITIONS – CURRENTLY CLOSED

(a) Win flights competition:

(i) Eligibility: To enter this competition you must be a resident of the UK, Channel Islands, Isle of Man and Republic of Ireland and aged 18 years or over and studying Medicine abroad. Entry excludes Our employees or suppliers or any employees or suppliers of Our group or associated companies. The decision of the judges is final and no correspondence will be entered into. Submission of an entry in the form described on Our Website will be taken to mean acceptance of these Terms.

(ii) Conditions: You must fulfil the criteria set on Our Website, which includes following Us on Our social media and/or Sharing Our social media posts.

(iii) A closing date will also be stated within the competition material, entries received after this date may not be eligible for inclusion.

(iii) The maximum prize allocated will be a flight up to the cost of £100 (One-Hundred British Pounds). Any given balance will not be transferred to the Prize Winner.

(iv) The Prize Winner must provide appropriate details for us to book a flight on their behalf.

 

3.9 OUR RIGHT TO VARY THESE TERMS AND OUR SERVICES

(a) We may revise these Terms from time to time, including but not limited to, in the following circumstances:

(i) changes in how We accept payment from you;

(ii) changes to the products or services that we offer or to Our Website; or

(iii) changes in relevant laws and regulatory requirements.

(b) Unless We state otherwise, every time you apply to Our Placements through Our Website and pay the Application Fee, the Terms in force at that time will apply to the Contract between you and Us.

(c) Whenever we revise these Terms in accordance with this clause (Clause 3.9), We will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

(d) We may alter, correct, suspend or discontinue any part of Our Services, how you can use the, and their description on Our Website.

 

3.10 OUR LIABILITY TO YOU

(a) We are not responsible for the following, including but not limited to:

(i) any economic losses

(ii) any loss or corruption of data, information or software; or

(iii) any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these Terms;

(iii) you should note that placements we provide are deliberately experiences of real-life working hospitals, and as such factors such as schedule, working hours, patient volume, specific mentor workload and activities can be unpredictable and subject to frequent change. We will do our best to ensure that your overall experience during the placement is as valuable as possible, but we cannot be held accountable for the ordinary variability of hospital activities

 

3.11 YOUR CONDUCT

(a)  You will be provided with our Student Code of Conduct specific to your program, which you must sign and adhere to.

(b) If you breach the Student Code of Conduct or behave in a way that we deem inappropriate or disrespectful, we reserve the right to suspend you from the placement and/or place restrictions on you continued participation.

(c) If you behave in a way that we deem seriously dangerous or offensive, we reserve the right to exclude you from the placement. This means you will lose your right to continue participating and/or staying at any accommodation organised by Us and your Placement Provider. We will offer necessary assistance to facilitate your safe return home immediately and at your own expense, but that will be the extent of our responsibility.

(d) If you are suspended or excluded from the placement you will have no right to any refund or compensation for the part of the program that is missed and you will incur a fee of £250.

 

3.12 COMPLAINTS

(a) If you are unhappy with any aspect of the placement or Our service, it is important that you follow this procedure to give us fair opportunity to resolve the issues.

(b) In the first instance, you should speak directly to the local LinkMedics International Co-ordinator. He or she can provide support for you, and should be able to resolve any issues quickly and efficiently.

(c) If you are not satisfied with the response from the coordinator or manager (or you are unable to speak to that person) after 24 hours, you should set out your concerns clearly in an email to admissions@thelinkmedics.com.

(d) If you are still not satisfied with the response, you must set out your specific complaint(s) in detail including what action (if any) you would like us to take in an email to director@thelinkmedics.com not more than 30 days after your program end date. We will not be able to offer any remedy for complaints which we are initially made aware of after that date.

 

3.13 PERSONAL TRAVEL INSURANCE

(a) It is a condition of participating in our program that you have in place your own personal travel insurance including appropriate emergency medical cover for the duration of your trip.
13.2 We may offer the option for you to purchase this insurance through us, or you can make your own arrangements.

3.14 YOUR ADMISSIONS INTERVIEW

(a) The admission interview is a personal assessment by a senior member of Our admissions team of your suitability to participate in a Clinical Placement. This is an important element in our duty to protect all students on the Placement and ensure that our partner Hospitals and patients are not put at risk. The interview is usually conducted by telephone or video link and lasts approximately 30 minutes.

(b) You must make yourself available for your interview at the time and date we give you or contact Us and arrange a mutually convenient alternative. If you miss your interview and do not arrange an alternative slot within 10 days of acceptance, your contract will be automatically cancelled and your place will be given to someone else.